[email protected] — general enquiries, school sign-ups, support tickets.
Contact
Talk to a human.
We're based in Dili. Most messages get a reply within one working day.
Get in touch
App support
For help signing in or using an app, email [email protected] with the app name and a description of the problem. Never send passwords or sign-in codes.
Office
Of Timor HQ, Avenida de Portugal, Dili, Timor-Leste. By appointment.
Where to send what
Sign your school up
Email [email protected] with school name, district, headmaster contact and rough student count. We email back a sign-in link.
Order keycards
Email [email protected] with school name and how many. $5 each, branded, printed and shipped within Timor-Leste in about two weeks.
Report a problem
Email [email protected] — include a screenshot if you can. Urgent safeguarding issues, put URGENT in the subject.
Press & media
Email [email protected] for logos, screenshots and interviews. See the /press/ page for our boilerplate and key facts.
Partner with us
Bus partners, printers, sponsors — email [email protected]. We reply within a week.
Work with us
We’re hiring engineers, translators and education advisors in Dili. Email [email protected] with a one-page CV.
Quick answers
Frequently asked questions
How fast do you reply?
One working day for almost everything, during Timor working hours (Mon-Fri 8am-5pm). Most replies arrive within a few hours.
Can I visit the office?
Yes, by appointment. Email us first so we can make sure the right person is there to meet you.
Is there a number for parents?
For school-specific questions, parents should contact their own school. For app or sign-in problems, email [email protected].
Do you speak Tetum?
Yes, every staff member does. You can write to us in Tetum, Portuguese or English — we’ll reply in your language.
Book a 15-min demo
No slides. We open your roster (or a sample one) and walk you through a school day.