[email protected] — general enquiries, school sign-ups, support tickets.
Contact
Talk to a human.
We're based in Dili. Most messages get a reply within one working day.
Get in touch
+670 7000 0000 — school enrolment line. Working hours Mon-Fri 8am-5pm Timor time.
Office
Of Timor HQ, Avenida de Portugal, Dili, Timor-Leste. By appointment.
Where to send what
Sign your school up
Email [email protected] with school name, district, headmaster contact and rough student count. We email back a sign-in link.
Order keycards
Email [email protected] with school name and how many. $5 each, branded, printed and shipped within Timor-Leste in about two weeks.
Report a problem
Email [email protected] — include a screenshot if you can. Urgent safeguarding issues, put URGENT in the subject.
Press & media
Email [email protected] for logos, screenshots and interviews. See the /press/ page for our boilerplate and key facts.
Partner with us
Bus partners, printers, sponsors — email [email protected]. We reply within a week.
Work with us
We’re hiring engineers, translators and education advisors in Dili. Email [email protected] with a one-page CV.
Quick answers
Frequently asked questions
How fast do you reply?
One working day for almost everything, during Timor working hours (Mon-Fri 8am-5pm). Most replies arrive within a few hours.
Can I visit the office?
Yes, by appointment. Email us first so we can make sure the right person is there to meet you.
Is there a number for parents?
Parents should contact their own school first — class teachers and the headmaster are the right channel for most things. Our line is for school admins and headmasters.
Do you speak Tetum?
Yes, every staff member does. You can write to us in Tetum, Portuguese or English — we’ll reply in your language.
Book a 15-min demo
No slides. We open your roster (or a sample one) and walk you through a school day.